The agreement between you and Karditor when you use cpuPulse. What the service does, where you are allowed to install the agent, what it costs, and how either side ends it. What we do with the data is the privacy policy.
Last updated: 14 August 2026
cpuPulse is operated by KARDITORWEB, UNIPESSOAL, LDA (trading as Karditor), a company registered in Portugal, NIPC 515899062, at Funchal, Madeira. In these terms "we" and "us" mean that company, and "you" means the person or organisation holding a cpuPulse account.
These terms apply from the moment you create an account. If you are agreeing on behalf of an organisation, you confirm you are entitled to bind it, and "you" means that organisation. Write to rfaria@karditor.com about anything here.
cpuPulse is a small Windows agent and a web dashboard. The agent samples which programs and Windows services run on a computer and how much processor time each uses, averages those samples into ten-minute blocks, and uploads each closed block. The dashboard shows the result as a daily heatmap, per computer and across a fleet.
That is the whole promise, and we hold it deliberately narrow. cpuPulse is not remote control, not device management, not a time tracker you start and stop, and not employee surveillance. It records processor use over time and machine state — nothing about the content of anyone's work.
This is the condition that matters most, and it is not negotiable. You may install the cpuPulse agent only on computers you own, or that you are otherwise entitled to monitor. Installing it on a computer you have no right to monitor is a breach of these terms and, in most countries, of the law.
If the computers are used by other people — employees, family, anyone — you must tell them cpuPulse is running, and you are responsible for having a lawful basis to monitor them and for meeting whatever local law requires of you. In the European Union that usually means informing them in advance, and in many workplaces consulting their representatives first.
Under data protection law you are the controller of everything the agent records on your computers, and we are your processor. We do not decide why your computers are monitored, and we cannot carry that duty for you. The full split is in the privacy policy.
We designed the product to make concealment impractical — the agent is a named, visible Windows service that shows the consent notice at install and can be uninstalled normally. Do not attempt to hide it, rename it, or defeat the notices. If a use of cpuPulse only works when the agent is concealed, it is not a use we permit.
The agent installs a Windows service running under the local system account, which it
needs in order to measure processor use across the whole machine. It opens no inbound
port and accepts no remote commands — it sends data out and takes nothing in. It appears
in Services, in Task Manager and in Apps & features, and removing it there removes it
completely. Running cpuPulse.exe status reports the local state to any user
without administrator rights.
The installer requires administrator rights, which Windows will ask you to approve. A computer only starts sending data after someone approves it in the dashboard.
Prices are shown excluding tax. Payments are handled by Stripe, which acts as merchant of record for the sale: Stripe determines and collects any VAT or sales tax due where you are, issues the receipt, and handles card disputes. Card details go to Stripe directly and we never see or store them.
If you are a consumer in the European Union you have a statutory right to withdraw from a purchase within 14 days, and nothing here limits it. Because credit is only spent as the service runs, you can exercise it on any credit you have not yet used.
Beyond that right, and for business customers: write to rfaria@karditor.com within 14 days of a top-up and we will refund the part of it you have not spent. Credit already consumed by computers and users you were running is not refundable, because the service was delivered. We refund through Stripe, to the payment method that paid.
If we end your account for a breach of section 4, unused credit is not refunded.
An account can never go negative. When the balance reaches zero the account pauses — account-wide, not per computer: agents stop being able to upload and are refused until you top up. Your dashboard stays open and the history already recorded stays readable, within the retention limits in section 9.
Data that would have been recorded while an account is paused is lost, not backfilled. Topping up resumes uploads from that moment.
What we record, why, and who processes it is the privacy policy, and the plain-language version is what cpuPulse sees. Two limits belong here because they are part of what you are buying:
The usage data is yours. You can export it from the dashboard while your account is open, and you should do that before closing it.
We work to keep cpuPulse running, but we do not offer a service level agreement and we do not promise uninterrupted availability. We may take the service down for maintenance, and we will avoid doing it without warning where we reasonably can.
We may change how the product works, and add or remove features, as it develops. If a change materially reduces what you are paying for, we will tell account owners by e-mail before it takes effect.
You can stop whenever you like — remove the agents, cancel any recurring top-up, and close the account from the dashboard. There is no notice period and no exit fee.
We may suspend or close an account that breaches these terms, that is used unlawfully, or that puts the service or other customers at risk. Except where the breach is section 4 or the law requires otherwise, we will tell you first and give you a chance to put it right.
cpuPulse is provided as it is. We do not warrant that it is free of defects, that the measurements are accurate enough for any particular purpose, or that it is fit for a purpose you have not told us about. It is a measurement tool, not a system of record: do not use its output as the sole basis for a decision with legal or employment consequences for a person.
Nothing here excludes a warranty that the law does not permit us to exclude.
To the fullest extent the law allows, neither side is liable to the other for indirect or consequential loss, lost profit, lost revenue or lost data. Our total liability to you for any claim is limited to the amount you paid us in the twelve months before the claim arose.
That limit does not apply to death or personal injury caused by negligence, to fraud, or to anything else the law does not permit us to limit. If you are a consumer, your statutory rights are unaffected.
If these terms change we update this page and its date. We tell account owners by e-mail about material changes before they take effect, and continuing to use cpuPulse after that is how you accept them. If you would rather not, close the account and ask for your unused credit back.
These terms are governed by Portuguese law, and the courts of Funchal, Portugal have jurisdiction. If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may bring proceedings in your own courts.
Consumers in the European Union may also use the European Commission's online dispute resolution platform, and in Portugal may refer a dispute to an approved consumer arbitration body.
KARDITORWEB, UNIPESSOAL, LDA — NIPC 515899062, Funchal, Portugal. rfaria@karditor.com.